1. Are you a factory or a trading company?
We are a factory. The price we give you is the factory price. There is no middleman to make the difference. We not only provide high-quality products, but also provide you with professional technical personnel for one-to-one technical explanation and consultation, or according to your needs. Customized processing, can accept OEM&ODM orders.
2. Can you provide samples?
Samples of our products are available. If you need to provide samples, you need to contact our customer service staff. After placing the order, we will mail the samples to you. We will refund the sample fee when you place the second order and reach the specified amount or quantity.
3. Can your products be customized?
Our products can accept OEM orders and ODM orders. Different products have different customization requirements. The customized quantity and order amount are different. Please contact our customer service staff for details.
We have advanced production equipment that can guarantee excellent product quality and sufficient output. With an excellent R&D team, we can accept orders for products with special and complex processes.
4. How soon can your products be delivered and shipped?
With multiple factories, multiple orders can be produced at the same time. With 17 years of production experience, we can provide you with high-quality after-sales service and professional technical training. The delivery time of the product is different according to the number of products, production process, product model, order quantity, etc., and the delivery time will be different. Our products are queued for delivery according to the order. If your product needs to be expedited, please contact the customer service staff for consultation .
5. Do your products provide after-sales service?
The products we sell have after-sales service. If the product has after-sales problems, please contact our customer service staff as soon as possible. We will actively handle the after-sales service for you. We provide 24-hour after-sales service.
6. Which order conditions do you accept?
Accepted delivery terms: FOB, CFR, CIF, EXW, FCA;
Accepted payment currencies: U.S. dollars, euros, renminbi;
Accepted payment types: T/T, L/C, MoneyGram, Western Union, cash;
Communication languages: English, Chinese
